Professional Experience

Resident Manager, First Step House, Inc., August 2014 to present
Des Plaines, IL 

• Responsible for daily operation and maintenance of the house and property.
• Manage residents, enforce rules, ensure safety of residents and meeting attendees.

Web Manager/IT,  Right In My Backyard, startup company, part-time freelance, July 2013 to present
Wauconda, IL 

• Building company websites using Dreamweaver, Muse and Photoshop.
• Installation and maintenance of office computers/networking/other devices.
• Handling product photography and post processing.

Web Manager/CSR,  Household Appliance Sales and Service Co., off and on from September 1986 to September 2013
Niles, IL
Contact: Juanita or Wayne Johnson (company has closed, please contact me for number)

• Performed shop and field repairs of residential and commercial microwave ovens, various small appliances, electric lawnmowers and small air conditioners as needed.
• Assisted in programming Symantec Q&A v4.0 relational database, which was used until the company closed down.
• Built and maintained company e-commerce website
• Installed and maintained computer hardware, software, security and peripherals for Windows 3.1, 95, 98, 98SE, 2000, ME, XP, Vista and 7.
• Handled all customer e-mails.
• Handled product photography and post processing using Photoshop.
• Researched and ordered specialty appliance repair parts as needed.
• Assisted in warehouse as needed picking and packing orders, unloading trucks by hand.

Engineering Technician/Consultant, Carter-Hoffmann Co., January 2001 to September 2001
Mundelein, IL
Contact: Chuck Deck, Test Lab Director, 847-362-5500

• Assisted in design and testing of prototype and production commercial cooking appliances including microwaves, deep fat fryers, hot water dispensers and proofing cabinet.
• Created electrical schematics and wiring diagrams, wired prototypes.
• Designed and built wiring harnesses.
• Set up and performed UL performance tests.
• Set up and performed destructive testing.
• Advised engineering staff as needed.

Field Service Engineer,  Dornier MedTech/Acoustic Imaging, August 1999 to April 2000
Phoenix, AZ
Contact: Pete Sobchak, National Technical Manager, 800-367-6437

• Installed and maintained urological surgical lasers and ultrasound equipment for the US Midwestern region and other areas as needed.

Area Chief Technician, Fresenius Medical Care USA, June 1995 to June 1999
Niles, Evanston and Chicago IL
Contact: Margie Driscoll, R.N., Unit Manager (location has closed)

• Maintained 33 hemodialysis machines (Fresenuis 2008H, Baxter SPS550, Drake 480), medical-grade reverse osmosis water treatment equipment, dialyzer reuse machines, conductivity meters, dialysate water distribution system, TDS meters, formaldehyde stock, medical waste handling.
• Prepared custom dialysate mixes per doctor prescription.
• Kept 3 clinics up to OSHA standards.
• Trained and assisted technical and clinical staff at three clinics.
• Managed stock including hazardous materials and medical devices.
• Served as Safety Officer.
• Was technical consultant during production of four Fresenius national safety-training videos.
• Hired as an Equipment Tech, promoted twice within a one-year period.

Universal Teller, Skokie Trust and Savings Bank (now MB Financial), January 1980 to August 1984
Skokie, IL
Contact: Personnel, 847-674-4400

• Transacted regular savings and checking deposits and withdrawals, handled special services such as commercial cash deposits, bond coupon payments, cashier's checks and money orders.
• Periodically balanced main vault and worked in proof department as needed.

Education

Bradley University, Peoria, IL
Two years' full-time coursework in Communications & Psychology

DeVry Institute of Technology, Lombard, IL
Six months' full-time coursework in Electronics Engineering Technology

Factory Certifications

Fresenius 2008H, Baxter SPS550, Dornier surgical lasers, Acoustic Imaging ultrasound

Personal

Born 1964 in Chicago, grew up in Morton Grove, IL
Single, never married, no children, good health, non-drinker, non-smoker
In my spare time I like to bicycle, play with computers and read.

Last modified Wednesday, November 16, 2016